Up Front and Honest
When pulling up this may seem like any other garage you have gone to, but once you go inside you will realize that the experience is anything but normal. Joe took my phone call for the scheduling and was the first one to greet me when I got there. His confidence in his ability to do a great job without the insurance company pushing him around to cut corners or use cheap parts made me feel great walking away. Joe was was very up front and honest throughout the whole process and I don’t know a lot (or anything about car repair) and the sense of trust really put me at ease. He worked directly with the insurance for me as new damages were found but made sure to keep me in the loop to verify I was ok with the assessment. This not only made sure that I knew what was coming but also gave me the option to decline in case it would total my car. At the end of the repair, Joe got the work done a week earlier than estimated and he saved me $250 on my deductible. Joe easily could have made up some repairs and taken the $250 for himself but once again, his honesty and customer service is second to none from any experience I have ever had. I highly recommend Joe’s blue springs collision repair for any work that you need.